Year: 2019

A View from the Visitor:

Hearing and Using Feedback from Visitors You have spent time contacting visitors and getting their feedback about your big day. Time to organize, evaluate, and process that feedback into positive actions for your church.

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Hearing from your Music Team

Your music team, be it choir, band, etc. have good insights and feedback. Listening to them is important for many reasons. This week we talk about the why’s and how’s of getting feedback from the group that works hard each week for the worship in your church.

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Receiving, Processing, and Acting on Feedback from the Staff

After a really big Sunday, everyone wants to talk about how things went. Feedback from those who made the plans is critical to making improvements in the coming years. Finding the best ways to get this vital information in healthy ways and then knowing what to do with it when you get it is crucial. In this episode, Dr. Gilbert lays out a proven process for encouraging quality comments and ...

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Handling Feedback from the Congregation

Feedback and commentary come in all the time, but especially after a big Sunday. Your congregation members are the front line in providing you with feedback and insight into how the worship of your church is going. What you do with that feedback, both positive and negative, is critical. This week we talk about how to handle that feedback in healthy and productive ways.

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People Need People: The Vital Role of Greeters and Ushers

You have worked hard to get your physical building, parking lot and signs ready to welcome visitors. But, it’s the people who will make the difference. Selecting, preparing, training and empowering your greeters and ushers is a crucial part of how everyone gets prepared for worship. In this podcast, we deal with some hard truths and some positive actions for improving your initial impact on visitors.

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Signs, Signs, Everywhere Signs!

Making sure that no one gets lost on your church campus is critical. This week Dr. Gilbert outlines a specific process of self-evaluation of your signage and the ability of anyone coming through any door, to find anything!

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Vehicle to Venue and Back Again

Welcoming people from the minute the drive into your church parking lot all the way up to and into the doors of the church is only the first part of the job. What happens when church is over and they are leaving? This podcast gets you ready to both welcome people in and thank them for coming, all not he outside of the actual church building!

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Modernizing Worship Part 2

What role does the past play in your current worship designs and how might clinging to the past dull the reality that Christ still speaks in fresh ways and fresh voices in our worship. Listen as we talk about how honoring the past by presenting worship in new ways also honors the truth that God is forever: past, present and future.

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Worship Planning: Modernizing any style worship service

No matter how old or new a worship service is, content and presentation are not the only factors in determining how “modern” a worship service may be. Take a listen as we explore 2 key parts of postmodern culture and how these can be seen and expressed in your worship service for a modern, up today feel regardless of the style you use to proclaim the gospel.

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